Advice & Support
Whether you are a social worker, a family member, a young person or a professional, find guidance, resources and contacts here.
Child in immediate danger? Call 999 straight away. For non-emergency safeguarding concerns, contact your local authority's Children's Services team or call us on 07588 401741.
Call 999Got questions? We have answers
How do I make a referral to Oaks Care?
Use our referral form or call the team. We will talk through the child's needs and confirm next steps.
How do you support children's education?
Through specialist outreach and in-home learning support that helps children re-engage with education.
What therapeutic support is available?
Trauma-informed practice runs through the whole service, with therapeutic input built into daily care.
How do you involve children in their care?
Every child helps shape a personalised care plan, and we listen, review and celebrate progress together.
Useful documents
Helpful helplines
Free, confidential helpline for children and young people.
For adults concerned about a child's safety or welfare.
24/7 mental health crisis support by text.
24/7 emotional support, even if you are not in crisis.
